Legal
Grievance redressal
If you have a complaint about content on drift, account access, safety, or how we handle your information, contact our Grievance Officer.
Grievance Officer
- Name
- Satyarth
We aim to acknowledge grievances within 48 hours and resolve them within 15 days where practicable, consistent with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Signed-in users can also open an in-app Support ticket for account or ride issues. Privacy questions are covered in our Privacy Policy.